Productivity puzzle

Productivity puzzle

Frances Coppola, former financial risk management consultant turned economics commentator, examines the scope for productivity growth in FM, and looks at the potential positive impact on the wider UK economy The facilities management sector is one of the brightest...
Charm personified

Charm personified

Facilities management is fraught with friction, mistrust and frustration. Between FMs and Ops Directors; between FMs and FDs; between clients and providers; between providers and suppliers – it’s rare to find a harmonious relationship. Much of this is due to the...
The joined-up approach

The joined-up approach

The recent torrent of bad news from British high streets has prompted any amount of pessimistic rumbling, both in the property management industry and beyond. Ballooning business rates and the hangover of peak-market leases have seen closures and downsizing amongst...
Shocking statistic

Shocking statistic

The National Audit Office’s reports on savings and debt in the UK are not the most thrilling reading one can find on the internet. Nor are they the most obvious guides for business decision making. Indeed, often the numbers are so huge, and the presentation so...
See clearly now

See clearly now

Transparency has become something of a buzzword in facilities management of late. That’s not surprising in a sector characterised by opaque contracts and commercial structures, and lax data capture and management. Customer demand for transparency has been there for...
A sparkling prospect

A sparkling prospect

The Whitbread demerger has been foretold, discussed and talked about (until recently, often in hushed tones) for many years. The merits and risks of splitting the hospitality industry behemoth have been endlessly discussed. And the reaction of the FTSE when it finally...
Food for thought

Food for thought

Word of cost pressures in the hospitality industry will hardly come as a surprise, but news from the International Grains Council and elsewhere, of rising food raw materials should still influence the thinking of leaders in the sector. These pressures are global,...
Energy boost

Energy boost

The revision of the global standard for energy management isn’t groundbreaking news for most business leaders. Even for those with a particular interest in environmental issues, this isn’t a particularly interesting story – the BSI specifically stated in its...